Information
When registering patients where you do not know the GP details, or the patient is not registered with a GP Practice, NotKnown can be used. Note Scottish GPs can now be searched for by name in the way that you would add any other GP
These instructions also work with SchApptBook – when you are checking a patient in for their appointment
Instructions
- From the Conversation tab, in PM Office, select Person Correction Manager
- Search for your patient:
a. Using their MRN or NHS Number (If you don’t have a number, use the patient initials and DOB)
b. Click the Search button
c. Select the correct patient
d. Click OK
- In the Organization window, enter the first letter of the hospital site where the patient will be seen (eg. r for RVI) and click OK
- Update demographics such as name, telephone number or an incorrect date of birth by over-typing the existing information
Update GP Details
- Delete the patient GP and enter NotKnown, click the magnifying glass to search
- Select the correct reason for NotKnown
- Click OK
- Add a GP Begin Effective Date (T for today or type a date)
- Click OK to update and close the patient record
