Quick Guide
When registering patients where you do not know the GP details, or the patient is not registered with a GP Practice, NotKnown can be used.
Scottish GPs can now be searched for by name in the way that you would add any other GP
- From the Conversation tab, in PM Office, select Person Correction Manager.
- Search for your patient using their MRN or NHS Number (If you don’t have a number, use the patient initials and DOB), Click OK once you’ve located the patient.
- In the Organization window, enter the first letter of the hospital site where the patient will be seen (eg. r for RVI) and click OK.
- Delete any existing GP details and click the magnifying glass to search.
- Type NotKnown into the Surname field.
- Click the Search button.
- Select the correct Reason for NotKnown.
- Click OK.
- Add a GP Begin Effective Date (T for today or type a date).
- Click OK to update and close the patient record.
