Quick Guide

When registering patients where you do not know the GP details, or the patient is not registered with a GP Practice, NotKnown can be used.  Note Scottish GPs can now be searched for by name in the way that you would add any other GP

1. From the Conversation tab, in PM Office, select Person Correction Manager
2. Search for your patient using their MRN or NHS Number (If you don’t have a number, use the patient initials and DOB), Click OK once you’ve located the patient
3. In the Organization window, enter the first letter of the hospital site where the patient will be seen (eg. r for RVI) and click OK
4. Delete any existing GP details and click the magnifying glass to search
5. Type NotKnown into the Surname field
6. Click the Search button
7. Select the correct Reason for NotKnown
8. Click OK 
9. Add a GP Begin Effective Date (T for today or type a date)
10. Click OK to update and close the patient record