There may be times when you’ve sent an email to the wrong person and need to recall it.

1. In Outlook, open your Sent folder
2. Double-click the message to open it in a separate window
3. Click on the three-dot menu in the top right-hand side of the screen
4. From the opening window select Advanced actions
5. Select Recall message from the next opening window
6. A Recall message window will appear asking if you want to proceed, click OK
7. You will then receive a message recall notification

 

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Updated: 11 November 2025