Endorsing results from Message Centre

How to endorse results from Message Centre

This guide will instruct you how to endorse results from within Message Centre, as a lead clinician on the ordered test or not.

If you are the lead clinician for the ordered test:
  1. Navigate to Message Centre and make sure you have the Inbox tab open
  2. Click the Results option from the menu on the left. The display drop down will show the date range you can view results from
  3. Clicking a result once they have loaded will show an Action Pane in yellow towards the bottom of the screen
  4. Click to select either Endorse or Refuse for the result in the Action Pane
  5. Click OK to just action that specific result or click OK & Next to continue endorsing or refusing results
    Note: If refusing a result then leaving a comment is mandatory and you MUST forward the result to an appropriate colleague.

    .
If you are not the lead clinician for the ordered test:
  1. You will only be able to view the results from the Pools tab in Message Centre. Guide on setting up and accessing a Pool HERE
  2. Once you have your pooled list of patients loaded then you can double click on a patient to load the Action Pane in yellow at the bottom of the screen
  3. Click to select either Endorse or Refuse for the result in the Action Pane
  4. Click OK to just action that specific result or click OK & Next to continue endorsing or refusing results
    Note: It is mandatory to leave a comment when refusing a result and you MUST forward the result to an appropriate colleague.


Updated: 1 August 2025