How to Use Pre-Defined Problem Filters

Introduction

This guide shows how to use pre-defined problem filters on a patient record in Diagnosis & Problems. Filters allow a customisable view of problems on a patient record, and each user can select a pre-defined view, set a view as default, or create their own personal (custom) views, to support their workflow.

Instruction
  1. Open a patient record in Powerchart. Problems can be viewed by clicking Diagnosis & Problems in the blue menu on the left side of the page or by clicking on Flags in the banner bar.
  2. In the Problems section, click the Display dropdown menu to select a pre-defined filter. The view differs slightly between Diagnosis & Problems and Flags.
     
    From Diagnosis and Problems:

     
    From Flags:
  3.  

    1. Active will show only the Problems on the record that are set to Active (hiding inactive, cancelled and resolved)
       
      From Diagnosis and Problems:

       
      From Flags:
    2.  

    3. Active/Inactive will show only the Problems on the record that are set to Active or Inactive (hiding cancelled and resolved)
       
      From Diagnosis and Problems:

       
      From Flags:

 

  1. A view can be set to default by clicking to open the advanced filter menu. A default can only be set from within Diagnosis & Problems.

  2. Select an appropriate pre-defined filter (All, Active, Active & Inactive) and click Set as Default
  3. Click Save.
  4. To create your own filters, please view this guide.


Updated: 30 October 2025