Accessing a pool

Introduction
  • Lead clinicians will receive results to endorse directly to their inbox in Message Centre.
  • All clinicians can endorse either by 1) a Message Centre “pool”, 2) a Message Centre “proxy” or 3) within a patient’s record.
  • If endorsing from a Message Centre pool, you will first need to set up access by opting in.
  • In the event a pool is no longer required, opt out to remove the pool from your list.
  • If you have opted in to multiple pools, you may wish to set one as the default pool.

This guide shows how to Opt In/Out of pools and how to set a default pool.

 

How to Opt In to a Pool

  1. From within Powerchart’s Message Centre, click on the Pools tab.
  2. Click on Manage.
  3. In the Available Pools field, type in your ward name.
    Pools are ward based.

    • The naming convention is the first two initials of the hospital followed by two numbers for the ward.
      • e.g. RV39 represents ward 39 at the Royal Victoria Infirmary.
      • Two notable exceptions to this convention are Great North Children’s Hospital and Northern Centre for Cancer Care which use four initials, GNCH and NCCC respectively, to represent the hospital.
    • If enter * into the search field, a list of all pools will be returned. Those with RTE in the name are Results To Endorse pools.

  4. Click on the magnifying glass button to initiate the search.
  5. Select the correct result listed in the left pane.
  6. Click on Opt In, located between the two panes.

  7. The selected ward is now visible in the Member Pools pane.
  8. Note: Repeat steps 3-6 if you require access to other pools.
  9. Click on OK at the bottom right side of window.
  10. Click on OK in the new window, Commit Progress.
  11. The pooled list now displays.
  12. If you have created multiple pools, click on the Pool drop down list to view a different pool.
  13. Use the Display drop down to control the date range for results to be viewed.

 

How to Opt Out of a Pool

When access to a pool is no longer required:

  1. Click on the Pools tab.
  2. Click on Manage.
  3. From the Member Pools list, select the pool you no longer require.
  4. Click on Opt Out, located between the two panes. Repeat as required.
  5. Click OK at the bottom right side of window.
  6. Click on OK in the ‘Commit Progress’ pop up window.

 

How to Set a Default Pool

If you have several pools in your list, but would like the list to default to a specific pool:

  1. Click on Inbox in the top grey menu bar.
  2. Click on Manage Preferences from the drop down list.
  3. A new window opens. Click on the drop down arrow by Default Pool.
  4. Select the pool to become the default. The name will then populate the Default Pool box.
  5. Click OK in the bottom right corner to save.


Updated: 15 August 2025