Information
These instructions also work with SchApptBook – when you are checking a patient in for their appointment
These details should only be changed when you are absolutely certain that you have located the correct patient. For example, be mindful of making an error by wrongly correcting a date of birth where father and son have the same name!
- From the Conversation tab, in PM Office, select Person Correction Manager
- Search for your patient:
a. Using their MRN or NHS Number (If you don’t have a number, use the patient initials and DOB)
b. Click the Search button
c. Select the correct patient
d. Click OK
- In the Organization window, enter the first letter of the hospital site where the patient will be seen (eg. r for RVI) and click OK
- Update demographics such as name, telephone number or an incorrect date of birth by over-typing the existing information
Update GP Details
The patient GP must be updated to reflect the MOD GP DO NOT USE “NOTKNOWN MOD DOCTOR”
- Delete the patient GP and click the magnifying glass to search (do not enter data prior to clicking the magnifying glass)
- Type MOD Doctor into the Forename field, leaving the Surname field blank
- Click the Search button
- Select the correct MOD Medical Centre
- Select the Organisation
- Click OK
- Click OK to update and close the patient record
NB: Catterick Garrison is recorded as VIMY Medical Centre
