Information
These instructions also work with SchApptBook – when you are checking a patient in for their appointment
These details should only be changed when you are absolutely certain that you have located the correct patient. For example, be mindful of making an error by wrongly correcting a date of birth where father and son have the same name!
- From the Conversation tab, in PM Office, select Person Correction Manager
- Search for your patient:
a. Using their MRN or NHS Number (If you don’t have a number, use the patient initials and DOB)
b. Click the Search button
c. Select the correct patient
d. Click OK
- In the Organization window, enter the first letter of the hospital site where the patient will be seen (eg. r for RVI) and click OK
- Update demographics such as name, telephone number or an incorrect date of birth by over-typing the existing information
To update the patient’s home address
- Select the New icon in the Address Organizer field
- Select UK Residence from the Residence field dropdown list, click Address Search
- Type the patients new Postcode and press the Select button
- A list of addresses will display with a range of house numbers (check the street name). Highlight the relevant house range then press Select to open up a list of house numbers, again Select the correct address
- Once the QAS Search window is complete with the patients address, press Accept – click OK to close the search screen
- Click OK to accept the modification to the patient record
- Click OK to save the changes to the patient record
- Previous address history can be viewed by pressing Previous
