Quick Guide

  1. Open Schapptbook.
  2. Click Schedule Enquiry (eye icon).
  3. Go to the Resources tab, enter the clinic name, and click the ellipsis (…).
  4. Adjust dates if required and click Find.
  5. Right click the correct patient and select Did Not Attend.
  6. In the No Show window, open the Offer tab.
  7. Set RTT Status to Did Not Attend.
  8. Choose an option under Outcome of Attendance.
  9. Click Ok.

Detailed Guide

Did not attend (DNA)



Updated: 23 April 2026