How to accept a proposed order

Scenario

When a student working in the Dental Hospital places any type of order the order will remain in the Proposed status until it is it accepted by a clinician. This guide shows how to accept a proposed order.

via Message Centre
  1. Log into eRecord and navigate to Message Centre.
  2. Go to Inbox > Orders > Proposed Orders.
  3. Double click the Proposed Order.

  1. The order details will display.
  2. Select Accept all and Next or Reject all and Next as required.

If Accepted the order status within the patient record will change to Ordered.

If Rejected the order will be cancelled. The proposed order will be removed. There will be no record this order was proposed in the patient record and no notification is sent to the person who placed the order.

via Patient Record
  1. Open the patient record and navigate to the Requests / Care Plans page in the blue menu.
  2. The order will show the Proposed Pending Order icon and the status will be Proposal.

  1. The details for the order will display in the Details section.

  1. Right click on the order. The options are:
    • Accept
    • Accept with modify
    • Reject
    • Reject with reason
  2. Select the appropriate option.

If Accepted the order status will update to Processing. After refreshing the status will be Ordered:

If Rejected the order will be cancelled. The proposed order will be removed. There will be no record this order was proposed in the patient record and no notification is sent to the person who placed the order.



Updated: 13 March 2026