Accessible Information Standard
Information
What is accessible information?
“The
Accessible Information Standard (‘the standard’) aims to ensure that people who have a disability, impairment or sensory loss:
- can access and understand information about NHS and adult social care services
- receive the communication support they need to use those services”
What are the requirements?
- Ask what communication or information needs a person has
- Record those needs
- Clearly Flag them so that other professionals will see and follow them
- Share the information with other professionals when consent has been given
- and Act so that people can have information in the format that suits their needs and appropriate arrangements can made for appointments
How to record a patient with Accessible Information Needs in SystmOne
Information
The following guidance indicates how to record this on SystmOne.
- Located on the Clinical Tree, select Accessible Information button

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- Select the accessible information button to record needs of the patient. See below:

- Once the patient’s requirements are recorded, the AIS icon will appear in Patient demographic box, indicating that this person has a need/ requirement.
Further information:
For further information, please click on the link or search for Communication Support on the Intranet