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The SpeechMike is the Trust recommended microphone for use with Fluency Direct, a digital dictation software.
Troubleshooting microphone problems
| Problem | Cause | Solution |
|---|---|---|
| The operating system stops responding after restart. | Using the Philips SpeechMike together with certain USB hubs may cause the operating system to stop responding when the computer is started. | Unplug the SpeechMike before starting the PC and reconnect it afterwards. We recommend replacing the USB hub or connecting your SpeechMike directly to the USB port of the computer |
| The SpeechMike is completely without function. | Some computer providers limit the output power of USB ports to 100mA.These ports may not provide enough power for the SpeechMike to function properly. | Connect the SpeechMike via a self-powered hub. |
| The SpeechMike is connected to the computer but sound will play on the computer’s speaker only. | SpeechMike is not selected as the default playback device. | In the Windows sound settings, select SpeechMike as the default playback device. |
| The SpeechMike keeps sending mouse signals to the computer / moves the mouse, even when it is not used. | This function is activated per default, to prevent the activation of screen savers / sleep modes whilst recording. | To deactivate this function, press and hold the Left mouse button and the Touch navigation / Trackball (center button) until all four programmable function buttons (F1-F4) light up briefly. |