The following guide will show you how to record Duty of Candour within SystemOne:

  1. Search and retrieve the patient’s record.
  2. To access the Duty of Candour template, double click on “Duty of Candour”, located under the Clinical tab (tree).
  3.  Select the category that the duty of candour incident applies to from the preset list, and fill in relevant fields such as: the date of the event, a corresponding Datix number (if appropriate), the directorate, etc..
  4. Once you have completed the page after filling in the relevant fields, click “OK” at the bottom of the template.


Updated: 28 March 2024