Recipient Management
You have opened a patient record and clicked on document creation.
- In the New Letter window, select the primary recipient. This is the person you are writing to.

You have entered in details and clicked create.

- The primary recipient, the person you are writing to, is highlighted with a yellow border.
- Any other recipients are shown with a blue border.
- You can change primary recipient by clicking and dragging another recipient into its place.
- Recipients can be removed by clicking on the X.
- Use the Add recipients button to add others.
Adding recipients button will open a search field allowing you to find contacts within and outside of the Trust.

- Last letter – displays the recipients of the last letter
- My Favourites – displays any of your saved contacts
- Internal People – you can search for people within the Trust. If added to a letter, internal recipient will receive an email with a link to PowerChart and the document.
- Internal Referrals – search by department, not individual
- External Contacts – allows for searching of a directory of other organisations such as hospitals, GPs, etc. Once organisation is found, can add all or a selected member of staff.
How to add recipients to letter.

- Click Add on contact saved/found within the tabs. To remove a contact from a tab, click on the star symbol next to Add.
- Click on an appropriate button found along bottom of the window to either add a patient or GP. You can also create a new recipient by clicking on the green button. Note: Add Notes is pre-paperlite functionality. This button allowed for addition of letter to a paper record.
Updated: 1 July 2024