Quick Guide

1. Open the IT service portal either from the icon on your Desktop or via the intranet page.
2. Log in with your Trust username and password.
3. Click on Report Something.
4. Choose Clinical Applications (Faults) from the menu on the left hand side.
5. Click on Medicus Issue.
6. Please complete the form to explain the issue that you are having.
7. At the bottom of the form, there is a paperclip icon for attaching any screen shots.
8. Click submit. Please be aware that the submit button is BEFORE the paperclip icon if you want to attach any screenshots.