How to send an email response from a shared mailbox
You are replying to an email in a shared mailbox and, need to ensure the reply comes from the shared mailbox not from your personal mailbox.
Step-by-Step Instructions
- In your shared mailbox, select the email you want to reply to
- Select Reply, then select Options
- Place a tick in the Show From box
- Click the drop-down arrow in the From window to select your shared mailbox if it automatically is not appearing
- The reply email will now be sent from the shared mailbox
