Emailing a DoLS Referral

How-To attach a DoLS referral to an email

This guide shows the process to ensure a DoLS referral is correctly attached to an email so it can be viewed by the MCA/DoLS team.

 

The instructions differ depending on the version of Outlook you are using.  If the document you attached is a text link it will need to be converted to a file attachment
Instructions – Outlook 2016

Text Link on Outlook 2016

  1. Click on Attach File
  2. Select the document from either the “Recent Items” or “Browse Web Locations”

  1. Select “Attach as copy”

The document is attached correctly


 

Instructions – Outlook 365

Text Link on Outlook 365

  1. Click on the link
  2. Select “Attach as a copy”

The document link converts to an attachment


 



Updated: 11 November 2025