Send a Reminder (with Endorsing Result)

How to send a reminder regarding a Result Message whilst Endorsing (within Message Centre)

Important: Sending a reminder via the Action Pane is only available when using the Endorse action. It is not supported when refusing an endorsement or when using Sign/Review. Click here to learn how to send a reminder without endorsement

Open Message Centre and then open up a result either from the inbox or from within a pool.
Access the Action Pane at the bottom of the result
Select Endorse
Click on Additional Forward Action: – Send reminder to Message Centre folder

Input the recipient’s name or specify a pool and click on the binoculars button. Complete search in the window that opens.
Add in Comments field of what needs to be reminded of. N.B. This message does not appear in the subject message of the reminder message.
Click OK to send and close the window, or click OK & Next to continue working through your results.

Reminders can be found under the left-hand menu, under Work Items.

Individual inbox:

Pools Menu Bar:

Opening the message shows the results and the ‘Reminder comments’ made.
It is possible to use the reminder for reply or for a redirect.
It is possible to reschedule the reminder for showing up later or go red with the deadline is reached.
A reminder that has been dealt with should be completed. It is then moved to the ‘Trash’ folder from where it can be deleted or restored.

Updated: 19 November 2025