Digital Skills - IT Training Support

Welcome to the Digital Skills homepage!

Digital Skills are defined as a range of abilities to use digital devices, communication applications, and networks to access and manage information. On this page you will find support guides, top tips, and a Contact us button in the top-right hand of the page if you need training or further support .

Moving to OneDrive and SharePoint – The trust has introduced Microsoft OneDrive and SharePoint as the new way for staff to store, access and share work files. The files will be stored in the cloud. Below are some frequently asked questions, top tips and, in-depth support guides – to access a support guide click on an individual M365 application icon.

Take a look at our popular guides section – these are the frequent tasks staff are requesting support for!

If you’re looking to request some OneDrive/ SharePoint training, please click on the Contact us button.

What is OneDrive?

OneDrive is a cloud based storage that allows you to securely store your personal data.

What is SharePoint?

SharePoint is a web based platform that allows you to manage content, collaborate and, share information securely.

How do I access my SharePoint page for the first time?

The day your shared drive has migrated successfully to SharePoint you will receive an email from ‘Hannah Watt’ confirming successful migration, instructions and a link to your new SharePoint page. Click on the link to access your SharePoint page

How do I access my personal OneDrive documents?

Click on the My files – OneDrive icon on your desktop

If you are signed into the OneDrive app – click on File Explorer, then click on the right arrow to the left of the OneDrive icon and your name

How do we give new members of staff access permissions to the new SharePoint page and remove access permissions when staff leave?

Ring Service Desk (21000) to request permission access or removal – it’s good practice to regularly review access permissions

How do I create a new document?

On your Desktop, click on the My files – OneDrive icon
From the opening window, select the folder you want to save the new document in
Click on the + Create or upload button
Select the type of document you want to create from the opening window

Why am I unable to access my shared drive from File Explorer?

Your shared drive has been migrated across to SharePoint and you now now need to access it via the new way – see ‘How do I access my SharePoint page for the first time?’

How do I create a copy of a template document, to work on?

Open the template document
Select File – Create a Copy – Create a copy online
From the opening Create a copy online window, give your copy file a File Name
Click on the down arrow in the Choose Location section if you want to save to a different location
Click Create a Copy
Your copy has been created, you can now start working on the new copy document – the original template is still available.

When is a new version of a document created?

A new version of the document is created when it is closed, provided changes were made.

How do I access a form downloaded from the staff intranet if I don’t have a 365 desktop licence?

Click on the My files – OneDrive icon on your desktop then select Documents – Downloads to see the form

If you’re signed into the OneDrive app, open File Explorer, select your OneDrive app – Documents and then the Downloads folder

OneDrive

Outlook

SharePoint

Access and edit an email attachment

Attaching a OneDrive file as a copy to an email

Create a copy of a file

Share a file directly from your SharePoint page

Share a SharePoint file by attaching a copy in an email

Digital quick tips!

Looking to increase your IT skills – see current course availability below