{"id":9955,"date":"2024-07-29T07:47:35","date_gmt":"2024-07-29T07:47:35","guid":{"rendered":"https:\/\/training.nuth-itt.co.uk\/?page_id=9955"},"modified":"2025-06-10T10:05:01","modified_gmt":"2025-06-10T10:05:01","slug":"tips-and-tricks","status":"publish","type":"page","link":"https:\/\/training.nuth-itt.co.uk\/?page_id=9955","title":{"rendered":"Tips and Tricks"},"content":{"rendered":"

Tips and Tricks for Using Fluency Direct V12 Digital Dictation Software<\/h1>\n

Fluency Direct V12 Installation<\/div>
\nYou MUST<\/strong> restart your computer after Fluency Direct V12 Installation.
\n <\/p>\n

Launch Fluency Direct<\/div>
\nFluency Direct does not autostart.
\nYou must launch the application.<\/strong>
\n <\/p>\n

Suggested Microphones and Habits<\/div>
\n
\n\u2022\tCalibrate <\/strong>every two weeks or when environment changes or you change microphone.
\n\u2022\tHold the microphone 4-6 inches<\/strong> from mouth.
\n\u2022\tCheck microphone settings<\/strong> to ensure correct microphone selected and record buttons are appropriately set.
\n\u2022\tGather your thoughts and assemble any pertinent information prior to dictating.
\n\u2022\tDictate in a quiet area, with minimal background noise.
\n\u2022\tSpeak in full thoughts or sentences, consistently and evenly, avoiding fragmented dictations.
\n\u2022\tUse correct verbiage and grammar<\/strong> \u2013 including punctuation<\/strong>.
\n\u2022\tSpeak clearly, at a regular pace \u2013 articulate properly without over enunciating or saying too slowly.
\n\u2022\tEnunciate<\/strong> words that can be misunderstood such as abduction vs. adduction and hyper vs hypo.
\n\u2022\tPause before beginning to dictate<\/strong> and only release the record button (if using Hold to Talk) or ensure recording is turned off (if using Toggle to Talk) after dictation is complete. This prevents words from being \u201cclipped\u201d from the start or tail end of the dictation.
\n\u2022\tStop recording when taking a pause from dictation. This is to prevent capturing other conversations or background noises.
\n\u2022\tAvoid heavy breathing or coughing into the microphone while recording.
\n\u2022\tNever allow another person to dictate under your login. This will negatively affect your recognition quality.<\/p>\n

 
\n

Play vs Record buttons<\/div>
\nBy default, the Play<\/strong> button is programmed to recognise spoken word as a voice command<\/strong>. Voice recognition, audio to text, is not active when the Play button is pressed.
\n
\nThe Record<\/strong> button is used when you wish to record an audio file\/enable voice recognition<\/strong>. You can issue voice commands while pressing Record but may find it is not as accurate as when using the Play button. Pausing before issuing a voice command can help with this.
\n <\/p>\n

Device Button Mappings<\/div>
\nYou can customise specific microphone buttons to execute built-in and custom commands, for example “open outlook” or “insert signature” (see below for autotext instruction).<\/p>\n
    \n
  1. Press Play<\/strong> and say “button mappings<\/strong>“.<\/li>\n
  2. Click on the row of the button to edit.<\/li>\n
  3. Select Action Type of either Recording, Command<\/strong> or Keystroke<\/strong>.<\/li>\n
  4. Select desired Action<\/strong> from drop down menu.<\/li>\n
  5. Click Save<\/strong>.<\/li>\n<\/ol>\n

    The Pill<\/div>
    \n\u2022When the Pill is green<\/strong>, both voice recognition and audio file creation is working.
    \n
    \n\u2022Ensure the Pill MRN<\/strong> is the same as the patient record<\/strong> that you are dictating against.
    \n <\/p>\n

    Audio File<\/div>
    \n\u2022Audio file is generated only if you stop recording BEFORE selecting to save document<\/strong>.
    \n\u2022If an audio file was recorded, Play Audio will be available for that letter at the top of the document.
    \n\u2022There is a slight delay after pressing the record button before the record indicator turns green. Wait until the light is green before beginning to dictate.
    \n\u2022To avoid clipping the end of the dictation, do not release the Record button too soon.
    \n\u2022Duplicate letters can now have audio files saved against them.
    \n\u2022Only one audio file is created per letter. This means if you go back to edit the letter, no new audio will be saved. However, there is a workaround:<\/p>\n
      \n
    1. Duplicate <\/strong>the letter that you wish to edit.<\/li>\n
    2. Dictate as per usual.<\/li>\n
    3. Save the letter and the newly dictated audio file is available. Please note, this audio file only contains latest content. It does not append latest content to old content.<\/li>\n
    4. Do not forget to reject<\/strong> the original letter, when appropriate, so that only one copy, the edited copy, remains.<\/li>\n<\/ol>\n

       <\/p>\n

      Help Your Profile to Learn by Correcting Voice Recognition Mistakes<\/div>
      \nYou must tell the software, within 20 minutes, that a mistake has been made. There are three ways to do this:<\/p>\n
        \n
      1. Type the correction with the keyboard.
        \nFluency Direct will learn from typed corrections though it will take multiple times to take effect. This is to account for the situation where it is meant to be a one-time correction.<\/li>\n

        <\/p>\n

      2. Use the Correct Selection<\/strong> command.<\/li>\n
          \n
        1. Select the word or phrase either by highlighting using your mouse<\/strong> or press Play<\/strong> and say “select [text]<\/strong>“.<\/li>\n
        2. Say \u201ccorrect selection<\/strong>\u201d or “correct that<\/strong>” to open the error correction window.<\/li>\n
        3. You will be presented with a list of choices. To accept a choice, say \u201cchoose [number]<\/strong>\u201d.<\/li>\n
        4. If your correction is not listed, type the correct word in the text box<\/strong>. To add to dictionary, say “Add 1<\/strong>“.<\/li>\n<\/ol>\n<\/ol>\n
            \n
          1. Add the corrected word into your Dictionary.<\/li>\n
              \n
            1. Highlight corrected word and say “add to dictionary<\/strong>“. The dictionary entry window displays. <\/li>\n
            2. Choose the correct category for the word. <\/li>\n
            3. Click Change<\/strong> to add a pronunciation then select the Record Pronunciation<\/strong> tab to record your pronunciation of the word.<\/li>\n
            4. Click Save<\/strong>.<\/li>\n<\/ol>\n<\/ol>\n

               <\/p>\n

              Use Tear Off to Review Record while Creating a Clinic Letter<\/div>\n
                \n
              1. Current window should be the clinical letter.<\/li>\n
              2. Click on Tear Off in the top grey menu bar. <\/li>\n
              3. The clinical letter window is now a new window and can be dragged to one side of the screen or onto another display screen.<\/li>\n
              4. The background window is the patient record, and you can select whichever section you wish to review.<\/li>\n
              5. Select a field in the clinical letter window to dictate directly into.<\/li>\n<\/ol>\n

                 <\/p>\n

                Create Custom Commands for Autotext<\/div>\n

                How to create signature autotext<\/strong>:<\/p>\n

                  \n
                1. Press Play<\/strong> and say \u201copen commands<\/strong>\u201d.<\/li>\n
                2. Select command group. You should have a personal group at the top of the list called \u201cYour firstname Your surname\u2019s Commands\u201d.<\/li>\n
                3. Commands within that group will be displayed to the right side of the window.<\/li>\n
                4. Click +Add<\/strong> in the top right corner to create a new command.<\/li>\n
                5. The Add a command window opens.<\/li>\n
                6. Give the command a name.
                  \nTip: Keep the command name simple to pronounce. Capitalize the first letter of each word in the command name. Spell out numbers rather than using the numerals. Use an \u201caction verb\u201d at the beginning of each command name. Make sure the command is more than one word.<\/li>\n
                7. In the Steps tab, choose \u201cText<\/strong>\u201d.<\/li>\n
                8. Type the signature text into the text field. <\/li>\n
                9. The Details tab is useful if you wish to write a description for this command. You can also set command availability to be everywhere, only in certain applications, etc.
                  \nClick Save<\/strong>.<\/li>\n
                10. Click Apply<\/strong> and then click OK<\/strong>.<\/li>\n
                11. To use your new Autotext, place the cursor where you wish to insert. Press Play<\/strong> and say \u201cinsert signature<\/strong>\u201d.<\/li>\n<\/ol>\n

                   <\/p>\n

                  Jump to Next Field<\/div>
                  \nUse brackets, [ ], to indicate a blank field. This functionality is useful in an autotext template of multiple headers or lists. <\/p>\n
                    \n
                  1. Press Play<\/strong> and say “next field<\/strong>” to move cursor to next set of brackets.<\/li>\n
                  2. To go back to a previous field, press Play<\/strong> and say “previous field<\/strong>“.<\/li>\n
                  3. Where there is text inside the brackets, the brackets will drop off.<\/li>\n
                  4. To remove unused brackets, press Play<\/strong> and say “remove all fields<\/strong>“.<\/li>\n<\/ol>\n

                     <\/p>\n

                    Resetting Profile<\/div>
                    \nIf you have calibrated your microphone and taken the time to correct errors but are still experiencing a high error rate, as a last resort, you can contact Service Desk<\/a> for a profile reset<\/strong>. It is only the recognition profile that will be reset; all autotext, commands and dictionary items will remain the same.
                    \n
                    \nThis is also highly recommended for those staff who have not had the time to train their profile in the past.<\/p>\n","protected":false},"excerpt":{"rendered":"

                    Top tips and tricks for using Fluency Direct V12.<\/p>\n","protected":false},"author":10,"featured_media":8449,"parent":1495,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"qrg.php","meta":{"inline_featured_image":false,"footnotes":""},"categories":[232,28],"tags":[],"class_list":["post-9955","page","type-page","status-publish","has-post-thumbnail","hentry","category-digital-dictation","category-it-systems"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/9955","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9955"}],"version-history":[{"count":75,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/9955\/revisions"}],"predecessor-version":[{"id":14169,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/9955\/revisions\/14169"}],"up":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/1495"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/media\/8449"}],"wp:attachment":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9955"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9955"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9955"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}