{"id":5527,"date":"2023-10-13T13:42:04","date_gmt":"2023-10-13T13:42:04","guid":{"rendered":"https:\/\/training.nuth-itt.co.uk\/?page_id=5527"},"modified":"2026-05-08T07:49:13","modified_gmt":"2026-05-08T07:49:13","slug":"report-an-issue-problem","status":"publish","type":"page","link":"https:\/\/training.nuth-itt.co.uk\/?page_id=5527","title":{"rendered":"Report an Issue\/Problem"},"content":{"rendered":"<ol>\n<li>Open the <strong>IT service portal<\/strong> either from the icon on your Desktop or via the intranet page.<\/li>\n<li><strong>Log in<\/strong> with your Trust username and password.<\/li>\n<li>Click on <strong>Report Something<\/strong>.<\/li>\n<li>Choose <strong>Clinical Applications (Faults)<\/strong> from the menu on the left hand side.<\/li>\n<li>Click on <strong>Medicus Issue<\/strong>.<\/li>\n<li>Please complete the form to explain the issue that you are having.<\/li>\n<li>At the bottom of the form, there is a <strong>paperclip icon for attaching<\/strong> any screen shots.<\/li>\n<li>Click <strong>submit<\/strong>. Please be aware that the submit button is BEFORE the paperclip icon if you want to attach any screenshots.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p style=\"color:white;\" >*<\/p>\n","protected":false},"author":10,"featured_media":5125,"parent":5240,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"qrg.php","meta":{"inline_featured_image":false,"footnotes":""},"categories":[28,314],"tags":[],"class_list":["post-5527","page","type-page","status-publish","has-post-thumbnail","hentry","category-it-systems","category-medicus"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/5527","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5527"}],"version-history":[{"count":15,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/5527\/revisions"}],"predecessor-version":[{"id":23500,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/5527\/revisions\/23500"}],"up":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/5240"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/media\/5125"}],"wp:attachment":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5527"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=5527"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=5527"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}