{"id":20870,"date":"2026-02-10T16:06:00","date_gmt":"2026-02-10T16:06:00","guid":{"rendered":"https:\/\/training.nuth-itt.co.uk\/?page_id=20870"},"modified":"2026-03-13T14:59:15","modified_gmt":"2026-03-13T14:59:15","slug":"outlook-top-tip-how-to-send-a-reply-to-an-email-from-a-shared-mailbox","status":"publish","type":"page","link":"https:\/\/training.nuth-itt.co.uk\/?page_id=20870","title":{"rendered":"Outlook top tip &#8211; How to send a reply to an email from a shared mailbox"},"content":{"rendered":"\n<div class=\"guideSection\" id=\"outlook\">How to send an email response from a shared mailbox <\/div>\n\n\n\n<p>You are replying to an email in a shared mailbox and, need to ensure the reply comes from the shared mailbox not from your personal mailbox.<\/p>\n\n\n\n<div class=\"guideSection\" id=\"outlook\">Step-by-Step Instructions <\/div>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In your shared mailbox, select the email you want to reply to<\/li>\n\n\n\n<li>Select <strong>Reply<\/strong>, then select <strong>Options<\/strong><\/li>\n\n\n\n<li>Place a tick in the <strong>Show From<\/strong> box<\/li>\n\n\n\n<li>Click the drop-down arrow in the <strong>From<\/strong> window to select your shared mailbox if it automatically is not appearing<\/li>\n\n\n\n<li>The reply email will now be sent from the shared mailbox <\/li>\n<\/ol>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>NOTE<\/strong> &#8211; The shared mailbox address will automatically appear after a certain amount of email&#8217;s have been sent by you<\/p>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background wp-element-button\" href=\"https:\/\/training.nuth-itt.co.uk\/?page_id=13476\" style=\"background-color:#005ebb\"><strong>Digital Skills homepage<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to send a reply to an email from a shared mailbox <\/p>\n","protected":false},"author":4,"featured_media":19602,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"categories":[403],"tags":[],"class_list":["post-20870","page","type-page","status-publish","has-post-thumbnail","hentry","category-outlook"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/20870","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=20870"}],"version-history":[{"count":5,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/20870\/revisions"}],"predecessor-version":[{"id":21672,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/20870\/revisions\/21672"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/media\/19602"}],"wp:attachment":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=20870"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=20870"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=20870"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}