{"id":20818,"date":"2026-02-10T15:52:44","date_gmt":"2026-02-10T15:52:44","guid":{"rendered":"https:\/\/training.nuth-itt.co.uk\/?page_id=20818"},"modified":"2026-02-10T16:21:59","modified_gmt":"2026-02-10T16:21:59","slug":"outlook-how-to-send-an-email-response-from-a-shared-mailbox","status":"publish","type":"page","link":"https:\/\/training.nuth-itt.co.uk\/?page_id=20818","title":{"rendered":"Outlook &#8211; How to send an email response from a shared mailbox"},"content":{"rendered":"\n<div class=\"guideSection\" id=\"outlook\">How to send an email response from a shared mailbox <\/div>\n\n\n<p>You are replying to an email in a shared mailbox and, need to ensure the reply comes from the shared mailbox not from your personal mailbox.<\/p>\n<div class=\"guideSection\" id=\"outlook\">Step-by-Step Instructions <\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In your shared mailbox, select the email you want to reply to.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"572\" height=\"276\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2026\/02\/Reply-email.png\" alt=\"\" class=\"wp-image-20845\" style=\"width:336px;height:auto\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2026\/02\/Reply-email.png 572w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2026\/02\/Reply-email-300x145.png 300w\" sizes=\"auto, (max-width: 572px) 100vw, 572px\" \/><\/figure>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Select <strong>Reply<\/strong>, then select <strong>Options<\/strong><\/li>\n\n\n\n<li>Place a tick in the <strong>Show From<\/strong> box<\/li>\n\n\n\n<li>Click the drop down arrow in the <strong>From<\/strong> window to select your shared mailbox if it automatically is not appearing.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"377\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2026\/02\/Send-From-1-1024x377.png\" alt=\"\" class=\"wp-image-20850\" style=\"aspect-ratio:2.7162489894907034;width:641px;height:auto\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2026\/02\/Send-From-1-1024x377.png 1024w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2026\/02\/Send-From-1-300x110.png 300w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2026\/02\/Send-From-1-768x283.png 768w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2026\/02\/Send-From-1.png 1124w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>The reply email will now be sent from the shared mailbox<\/li>\n<\/ol>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background wp-element-button\" href=\"https:\/\/training.nuth-itt.co.uk\/?page_id=13476\" style=\"background-color:#005ebb\"><strong>Digital Skills homepage<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to send an email response from a shared mailbox<\/p>\n","protected":false},"author":4,"featured_media":19602,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"categories":[403],"tags":[],"class_list":["post-20818","page","type-page","status-publish","has-post-thumbnail","hentry","category-outlook"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/20818","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=20818"}],"version-history":[{"count":7,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/20818\/revisions"}],"predecessor-version":[{"id":20862,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/20818\/revisions\/20862"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/media\/19602"}],"wp:attachment":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=20818"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=20818"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=20818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}