{"id":20009,"date":"2026-02-04T11:41:16","date_gmt":"2026-02-04T11:41:16","guid":{"rendered":"https:\/\/training.nuth-itt.co.uk\/?page_id=20009"},"modified":"2026-03-16T14:30:52","modified_gmt":"2026-03-16T14:30:52","slug":"counter-sign-notes-in-message-centre-detailed-guide","status":"publish","type":"page","link":"https:\/\/training.nuth-itt.co.uk\/?page_id=20009","title":{"rendered":"Counter Sign Notes in Message Centre detailed guide"},"content":{"rendered":"

Counter Sign Notes in Message Centre<\/h1>\n
Scenario<\/div>\n

When students create a note in PowerChart this needs to be signed in Message Centre by an authorised member of staff.<\/p>\n

Instructions<\/div>\n
    \n
  1. Navigate to\u00a0Message Centre\u00a0<\/strong>and make sure you have the\u00a0Inbox<\/strong> tab open.<\/li>\n
  2. Click Documents. <\/strong>The Display drop-down will show the available date range for viewing documents.<\/li>\n
  3. Double click<\/strong> a document to open.<\/li>\n<\/ol>\n

    \"\"<\/p>\n

      \n
    1. The document will open and an Action Pane<\/strong> will display in yellow towards the bottom of the screen.<\/li>\n
    2. To sign the Document without modifying select the Sign<\/strong> radio button then click OK<\/strong> to just action that document or click OK & Next<\/strong> to continue to the next item in the list.<\/li>\n
    3. To modify the Document select the modify icon<\/strong> \"\" on the tool bar across the top. This will open the document where it can be modified and then signed.<\/li>\n<\/ol>\n

      \"\"<\/p>\n

      Refuse document<\/div>\n

      Documents can be refused if they have been sent to the wrong person to authorise.<\/p>\n

        \n
      1. Click on the\u00a0Refuse<\/strong>\u00a0radio button in the Action Pane located at the bottom of the screen.<\/li>\n
      2. In the\u00a0Reason<\/strong> field, select the option “Provide further information in comments”<\/strong>.<\/li>\n
      3. Click on\u00a0Additional Forward Action:<\/strong>.<\/li>\n
      4. Select\u00a0Sign<\/strong>.<\/li>\n
      5. Input the\u00a0recipient\u2019s name<\/strong>\u00a0or\u00a0specify a pool<\/strong>\u00a0and click on the\u00a0binoculars<\/strong>\u00a0button. Complete search in the window that opens.<\/li>\n
      6. Leave a\u00a0comment<\/strong>\u00a0in the comments field (required).<\/li>\n
      7. Click on\u00a0OK<\/strong>\u00a0if just actioning for one patient or\u00a0OK & Next<\/strong>\u00a0to action and move on to the next patient in the list.<\/li>\n<\/ol>\n

        \"\"<\/p>\n

        The document will be sent to the Message Centre of the selected person.<\/p>\n","protected":false},"excerpt":{"rendered":"

        How to sign a note created by a student in Message Centre<\/p>\n","protected":false},"author":15,"featured_media":1657,"parent":20032,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"detailed-guide.php","meta":{"inline_featured_image":false,"footnotes":""},"categories":[14,15],"tags":[],"class_list":["post-20009","page","type-page","status-publish","has-post-thumbnail","hentry","category-erecord","category-powerchart"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/20009","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=20009"}],"version-history":[{"count":18,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/20009\/revisions"}],"predecessor-version":[{"id":21816,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/20009\/revisions\/21816"}],"up":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/20032"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/media\/1657"}],"wp:attachment":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=20009"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=20009"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=20009"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}