{"id":18526,"date":"2025-11-17T17:14:00","date_gmt":"2025-11-17T17:14:00","guid":{"rendered":"https:\/\/training.nuth-itt.co.uk\/?page_id=18526"},"modified":"2025-11-24T12:14:20","modified_gmt":"2025-11-24T12:14:20","slug":"4-how-to-make-and-view-notes","status":"publish","type":"page","link":"https:\/\/training.nuth-itt.co.uk\/?page_id=18526","title":{"rendered":"6. How to make and view notes"},"content":{"rendered":"<p>This guide shows how to make, view and delete notes added to a request in the Management Portal<\/p>\n<div class=\"guideSection\" id=\"\">Make a note<\/div>\n<ol start=\"1\">\n<li>Locate the request and click <strong>View<\/strong><\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-18880\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/6-PEP-View.png\" alt=\"\" width=\"223\" height=\"96\" border=\"1\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/6-PEP-View.png 360w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/6-PEP-View-300x129.png 300w\" sizes=\"auto, (max-width: 223px) 100vw, 223px\" \/><\/p>\n<ol start=\"2\">\n<li>Click the <strong>Add Note<\/strong> button<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-18882\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/5-PEP-Plus-Note-1.png\" alt=\"\" width=\"241\" height=\"65\" border=\"1\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/5-PEP-Plus-Note-1.png 360w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/5-PEP-Plus-Note-1-300x81.png 300w\" sizes=\"auto, (max-width: 241px) 100vw, 241px\" \/><\/p>\n<ol start=\"3\">\n<li>Type the note and <strong>Add note<\/strong><\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-18855\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/4-PEP-Add-Note.png\" alt=\"\" width=\"405\" height=\"245\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/4-PEP-Add-Note.png 632w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/4-PEP-Add-Note-300x181.png 300w\" sizes=\"auto, (max-width: 405px) 100vw, 405px\" \/><\/p>\n<p>The note will now be displayed below. The default view shows the most recent three notes.<\/p>\n<p>To view more notes click View All.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-19288\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/3-PEP-View-all.png\" alt=\"\" width=\"255\" height=\"50\" border=\"1\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/3-PEP-View-all.png 326w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/3-PEP-View-all-300x59.png 300w\" sizes=\"auto, (max-width: 255px) 100vw, 255px\" \/><\/p>\n<div class=\"guideSection\" id=\"\">Delete a note<\/div>\n<p>You can delete your own notes if you have added one in error.<\/p>\n<ol>\n<li>Locate the request and click View<\/li>\n<li>Locate the note that requires deletion<\/li>\n<li>Click the <strong>three dots<\/strong> in the corner of the note<\/li>\n<li>Select <strong>Delete<\/strong><\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-19286\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/1-PEP-Delete.png\" alt=\"\" width=\"513\" height=\"97\" border=\"1\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/1-PEP-Delete.png 814w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/1-PEP-Delete-300x57.png 300w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/1-PEP-Delete-768x145.png 768w\" sizes=\"auto, (max-width: 513px) 100vw, 513px\" \/><\/p>\n<ol start=\"1\">\n<li>A confirmation box will display. Click <strong>Delete Note<\/strong><\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-19287\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/2-PEP-Confirm.png\" alt=\"\" width=\"380\" height=\"229\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/2-PEP-Confirm.png 625w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/2-PEP-Confirm-300x181.png 300w\" sizes=\"auto, (max-width: 380px) 100vw, 380px\" \/><\/p>\n<p>A record that a note was added then deleted will display in the audit log but the contents of the note will no longer be viewable.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to make, view and delete notes<\/p>\n","protected":false},"author":15,"featured_media":6274,"parent":6273,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"qrg.php","meta":{"inline_featured_image":false,"footnotes":""},"categories":[28,333],"tags":[],"class_list":["post-18526","page","type-page","status-publish","has-post-thumbnail","hentry","category-it-systems","category-pep"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/18526","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=18526"}],"version-history":[{"count":14,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/18526\/revisions"}],"predecessor-version":[{"id":19300,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/18526\/revisions\/19300"}],"up":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/6273"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/media\/6274"}],"wp:attachment":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=18526"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=18526"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=18526"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}