{"id":18487,"date":"2025-11-10T16:59:29","date_gmt":"2025-11-10T16:59:29","guid":{"rendered":"https:\/\/training.nuth-itt.co.uk\/?page_id=18487"},"modified":"2025-11-20T14:46:25","modified_gmt":"2025-11-20T14:46:25","slug":"create-your-management-portal-account","status":"publish","type":"page","link":"https:\/\/training.nuth-itt.co.uk\/?page_id=18487","title":{"rendered":"1. Create your Management Portal account"},"content":{"rendered":"<p>An account to log into the Management Portal will be requested by your manager and an email will be sent to you by Heath Call. Follow the steps below to activate your account using this email. Once your account is created, log in here: <a href=\"https:\/\/portal.myhealthcall.co.uk\/\">https:\/\/portal.myhealthcall.co.uk\/<\/a><\/p>\n<p>If you have not received an email from Health Call follow the guide for <a href=\"https:\/\/training.nuth-itt.co.uk\/?page_id=18488\">requesting an account<\/a>.<\/p>\n<p>If you have any issues following this process please contact the IT Service Desk for help on 0191 28 21000 (x21000).<\/p>\n<div class=\"guideSection\" id=\"\">Create your account<\/div>\n<ol>\n<li>Go to your <strong>NHS Mail email<\/strong> inbox and find the email from <strong>Health Call<\/strong>:<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18570\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/6-PEP-Email.png\" alt=\"\" width=\"376\" height=\"63\" border=\"1\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/6-PEP-Email.png 376w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/6-PEP-Email-300x50.png 300w\" sizes=\"auto, (max-width: 376px) 100vw, 376px\" \/><\/p>\n<ol start=\"2\">\n<li>In the email, click the <strong>Complete Account Setup <\/strong>link:<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-18569\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/5-PEP-Complete-set-up.png\" alt=\"\" width=\"587\" height=\"244\" border=\"1\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/5-PEP-Complete-set-up.png 803w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/5-PEP-Complete-set-up-300x125.png 300w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/5-PEP-Complete-set-up-768x319.png 768w\" sizes=\"auto, (max-width: 587px) 100vw, 587px\" \/><\/p>\n<ol start=\"3\">\n<li>Next you will be prompted to <strong>set your password<\/strong>. Enter and confirm your new password.<\/li>\n<li>Click <strong>Create Account<\/strong><\/li>\n<li>A confirmation will display<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-18572\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/6-PEP-First-time-log-in.png\" alt=\"\" width=\"699\" height=\"395\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/6-PEP-First-time-log-in.png 1239w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/6-PEP-First-time-log-in-300x169.png 300w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/6-PEP-First-time-log-in-1024x579.png 1024w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/11\/6-PEP-First-time-log-in-768x434.png 768w\" sizes=\"auto, (max-width: 699px) 100vw, 699px\" \/><\/p>\n<p>If this is the first time you have logged in the next step will be to set up Multi-Factor Authentication. <a href=\"https:\/\/training.nuth-itt.co.uk\/?page_id=18493\">Click here<\/a> for the user guide.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to create an account after receiving an email from Health Call<\/p>\n","protected":false},"author":15,"featured_media":6274,"parent":18692,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"qrg.php","meta":{"inline_featured_image":false,"footnotes":""},"categories":[28,333],"tags":[],"class_list":["post-18487","page","type-page","status-publish","has-post-thumbnail","hentry","category-it-systems","category-pep"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/18487","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=18487"}],"version-history":[{"count":28,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/18487\/revisions"}],"predecessor-version":[{"id":19222,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/18487\/revisions\/19222"}],"up":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/18692"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/media\/6274"}],"wp:attachment":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=18487"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=18487"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=18487"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}