{"id":17400,"date":"2025-10-05T10:37:10","date_gmt":"2025-10-05T10:37:10","guid":{"rendered":"https:\/\/training.nuth-itt.co.uk\/?page_id=17400"},"modified":"2026-03-18T14:49:07","modified_gmt":"2026-03-18T14:49:07","slug":"how-to-add-problems-to-a-patient-record","status":"publish","type":"page","link":"https:\/\/training.nuth-itt.co.uk\/?page_id=17400","title":{"rendered":"How to Add Problems to a Patient Record"},"content":{"rendered":"<h1>How to Add Problems to a Patient Record<\/h1>\n<div class=\"guideSection\" id=\"\">Introduction<\/div>\n<p>This guide shows how to add problems to a patient record in <strong>Diagnosis and Problems<\/strong>. &#8220;Diagnosis&#8221; refers to acute reasons for a patient&#8217;s current treatment and is encounter-specific, while &#8220;Problems&#8221; are chronic medical conditions that persist across multiple encounters and require ongoing management.<\/p>\n<div class=\"guideSection\" id=\"\">Instruction<\/div>\n<ol>\n<li>Open a patient record in Powerchart. Problems can be viewed by clicking <strong>Diagnosis &amp; Problem<\/strong>s (within the menu bar) or <strong>**Flags**<\/strong> on the patient banner bar:<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17762\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flags-1.png\" alt=\"\" width=\"958\" height=\"158\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flags-1.png 958w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flags-1-300x49.png 300w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flags-1-768x127.png 768w\" sizes=\"auto, (max-width: 958px) 100vw, 958px\" \/><\/li>\n<\/ol>\n<ol start=\"2\">\n<li>Click <strong>+Add<\/strong> in the <strong>Problem<\/strong> section found in the lower half of the window:<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17763\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flag-2.png\" alt=\"\" width=\"921\" height=\"62\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flag-2.png 921w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flag-2-300x20.png 300w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flag-2-768x52.png 768w\" sizes=\"auto, (max-width: 921px) 100vw, 921px\" \/><\/li>\n<\/ol>\n<ol start=\"3\">\n<li>Problems are categorised into <strong>Folders<\/strong> to make sure they are consistently added across patients.\n<ol type=\"a\">\n<li>Click on the appropriate folder. e.g. Problems<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17768\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flags-3a.png\" alt=\"\" width=\"548\" height=\"471\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flags-3a.png 548w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flags-3a-300x258.png 300w\" sizes=\"auto, (max-width: 548px) 100vw, 548px\" \/><\/li>\n<li>Double click on the problem to add to the record. The selected problem will appear highlighted in blue. Note: the folder path is represented in the icon bar.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17771\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flags-3b.png\" alt=\"\" width=\"1009\" height=\"184\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flags-3b.png 1009w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flags-3b-300x55.png 300w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flags-3b-768x140.png 768w\" sizes=\"auto, (max-width: 1009px) 100vw, 1009px\" \/><\/li>\n<\/ol>\n<p>&nbsp;<\/li>\n<li>Complete the problem record. <strong>Note: Fields that are yellow or have an asterisk (*) are mandatory; if not completed, you will not be able to save the problem to the record<\/strong>.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17808\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flags-to-complete-1.png\" alt=\"\" width=\"887\" height=\"235\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flags-to-complete-1.png 887w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flags-to-complete-1-300x79.png 300w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flags-to-complete-1-768x203.png 768w\" sizes=\"auto, (max-width: 887px) 100vw, 887px\" \/><\/li>\n<li>\n<ol type=\"a\">\n<li>Add the <strong>Responsible Clinical Staff<\/strong>.\n<ul>\n<li>This field <strong>may autopopulate<\/strong> with the name of the person logged into the computer.<\/li>\n<li>Otherwise, <strong>type in the name<\/strong> using the naming convention &#8220;<strong>surname, forename<\/strong>&#8220;.\n<ul type=\"circle\">\n<li>If the name is found in the database as a unique entry, the field will populate with a capitalised name.<\/li>\n<li>If there are multiple staff having the same name, you will need to click on the <strong>magnifying glass<\/strong> and identify the correct staff using other information such as Service and Position. Click on the <strong>correct staff<\/strong> and then click on <strong>OK<\/strong> to accept choice.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17778\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flags-5.png\" alt=\"\" width=\"911\" height=\"813\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flags-5.png 911w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flags-5-300x268.png 300w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flags-5-768x685.png 768w\" sizes=\"auto, (max-width: 911px) 100vw, 911px\" \/><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/li>\n<li>Add a problem <strong>Onset Date<\/strong> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17791\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flag-6-1.png\" alt=\"\" width=\"139\" height=\"60\" \/> by one of the following methods:\n<ul>\n<li>Click into the Onset Date field and <strong>press T<\/strong> on your keyboard to quickly enter today&#8217;s date.<\/li>\n<li>Use the <strong>arrow keys<\/strong> to set the date forward or back.<\/li>\n<li>For dates not close to the current date, use the <strong>date picker<\/strong> (the downward pointing arrow icon) as a quick method.<\/li>\n<\/ul>\n<p>&nbsp;<\/li>\n<li>Add <strong>Confirmation<\/strong>, <strong>Classification<\/strong> and <strong>Status<\/strong> by using their respective drop down menus. Note: Confirmation defaults to Confirmed and Status defaults to Active. Classification does not have a default selection.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17832\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flags-3-complete-cropped.png\" alt=\"\" width=\"416\" height=\"236\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flags-3-complete-cropped.png 416w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flags-3-complete-cropped-300x170.png 300w\" sizes=\"auto, (max-width: 416px) 100vw, 416px\" \/><\/li>\n<li><\/li>\n<li>To save the problem to the patient record, click on either:<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17799\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flag-8.png\" alt=\"\" width=\"340\" height=\"36\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flag-8.png 340w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/10\/Flag-8-300x32.png 300w\" sizes=\"auto, (max-width: 340px) 100vw, 340px\" \/><br \/>\nNote: These options will not be available until all of the mandatory fields have been addressed.<\/p>\n<ul>\n<li><strong>OK<\/strong> to add just this problem and close the window<\/li>\n<li><strong>OK &amp; Add New<\/strong> to add this problem and open the window to allow entry of another problem<\/li>\n<li><strong>Add Problem &amp; Diagnosis<\/strong> to add this problem to both, Problem and Diagnosis, sections<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p><div class=\"infoSection\"><i class=\"fa fa-info-circle\" style=\font-size:3rem\"><\/i>  **Tip**: Problems with a classification of Clinical Risk, Safeguarding, and Accessibility will appear on the banner bar. It is important that only problems that ALL staff should be aware of and alerted to are added with those classifications.<\/div><br \/>\n<div class=\"warnSection\"><i class=\"fas fa-exclamation-circle\" style=\font-size:3rem\"><\/i>  Safeguarding problems should only be added by the Safeguarding team<\/div><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>This guide explains how to add Problems to a patient record.<\/p>\n","protected":false},"author":10,"featured_media":1643,"parent":2202,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"detailed-guide.php","meta":{"inline_featured_image":false,"footnotes":""},"categories":[14,15],"tags":[],"class_list":["post-17400","page","type-page","status-publish","has-post-thumbnail","hentry","category-erecord","category-powerchart"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/17400","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=17400"}],"version-history":[{"count":63,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/17400\/revisions"}],"predecessor-version":[{"id":22030,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/17400\/revisions\/22030"}],"up":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/2202"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/media\/1643"}],"wp:attachment":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=17400"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=17400"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=17400"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}