{"id":14622,"date":"2025-07-08T19:23:02","date_gmt":"2025-07-08T19:23:02","guid":{"rendered":"https:\/\/training.nuth-itt.co.uk\/?page_id=14622"},"modified":"2025-09-09T09:15:24","modified_gmt":"2025-09-09T09:15:24","slug":"medisight-creating-letters","status":"publish","type":"page","link":"https:\/\/training.nuth-itt.co.uk\/?page_id=14622","title":{"rendered":"mediSIGHT &#8211; Creating letters"},"content":{"rendered":"<h1><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13309 size-medium\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/04\/Picture36-300x71.png\" alt=\"\" width=\"300\" height=\"71\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/04\/Picture36-300x71.png 300w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/04\/Picture36.png 566w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/h1>\n<h1>mediSIGHT &#8211; Creating Letters<\/h1>\n<p style=\"text-align: center;\">Approved 26 August 2025 by mSGG (AR)<\/p>\n<div class=\"guideSection\" id=\"\">Background<\/div>\n<p>mediSIGHT is able to create letters, using templates, when encounters are completed.\u00a0 Whether a letter is generated, who it is addressed to, and how to choose to not send a letter is detailed below<\/p>\n<div class=\"infoSection\"><i class=\"fa fa-info-circle\" style=\font-size:3rem\"><\/i>  The encounters that can generate letters are chosen by the system administrators.\u00a0 Currently NUTH has letter templates available for &#8220;Consultation&#8221;, &#8220;Virtual Review&#8221; and &#8220;Orthoptic assessment&#8221;.<\/div>\n<div class=\"guideSection\" id=\"\">Process<\/div>\n<ol>\n<li>After completing the clinical record, click &#8220;Finalise&#8221;<\/li>\n<li>mediSIGHT will then offer any optional letter templates (if applicable).\u00a0 Tick the box, then click OK to create the letter draft.\u00a0 <div class=\"infoSection\"><i class=\"fa fa-info-circle\" style=\font-size:3rem\"><\/i>  If all letter templates for the encounter are set to generate by default, this option will not appear; proceed to Step 3.<br \/>\nIf there are no letter templates available for the encounter then the letter review screen will not appear at all; you will be returned to the signed note in the Events list.<\/div><\/li>\n<\/ol>\n<p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14623\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Optional.png\" alt=\"\" width=\"554\" height=\"194\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Optional.png 774w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Optional-300x105.png 300w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Optional-768x269.png 768w\" sizes=\"auto, (max-width: 554px) 100vw, 554px\" \/><\/p>\n<ol start=\"3\">\n<li>The letter will load with default fields automatically populated. <div class=\"warnSection\"><i class=\"fas fa-exclamation-circle\" style=\font-size:3rem\"><\/i>  The information above &#8220;Dear General Practitioner,&#8221; MUST NOT be changed.<br \/>\nIf this is altered then it is probable that the letter will fail when sent to the printers.<\/div><\/li>\n<li>Additional default sentences can be selected from the left, with centrally managed sentences under &#8220;See all &gt;&gt;&#8221;<\/li>\n<li>The following sections will explain creating \/ cancelling the letter and adding \/ removing recipients.<\/li>\n<\/ol>\n<p style=\"padding-left: 80px;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-14624 alignnone\" style=\"border: 1px solid;\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Options.png\" alt=\"\" width=\"602\" height=\"575\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Options.png 765w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Options-300x287.png 300w\" sizes=\"auto, (max-width: 602px) 100vw, 602px\" \/><\/p>\n<div class=\"guideSection\" id=\"\">Cancelling a letter<\/div>\n<ol>\n<li>To cancel a document so that no letters are sent, click &#8220;Cancel document&#8221;. <div class=\"infoSection\"><i class=\"fa fa-info-circle\" style=\font-size:3rem\"><\/i>  There is no confirmation to this step, but the letter can be reinstated.<\/div><\/li>\n<\/ol>\n<p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14628\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Cancel-document.png\" alt=\"\" width=\"440\" height=\"220\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Cancel-document.png 600w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Cancel-document-300x150.png 300w\" sizes=\"auto, (max-width: 440px) 100vw, 440px\" \/><\/p>\n<div class=\"guideSection\" id=\"\">Adding a letter<\/div>\n<ol>\n<li>To add a letter from the available options, click &#8220;Add letters&#8221;.<\/li>\n<li>Tick the appropriate letter option, and click &#8220;OK&#8221;<\/li>\n<\/ol>\n<div class=\"infoSection\"><i class=\"fa fa-info-circle\" style=\font-size:3rem\"><\/i>  Note that any changes made to a letter before cancelling are discarded.\u00a0 This can therefore be used to reset the letter to its default settings.<\/div>\n<p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14629\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Create-document.png\" alt=\"\" width=\"702\" height=\"256\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Create-document.png 1066w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Create-document-300x109.png 300w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Create-document-1024x374.png 1024w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Create-document-768x280.png 768w\" sizes=\"auto, (max-width: 702px) 100vw, 702px\" \/><\/p>\n<div class=\"guideSection\" id=\"\">Adding and Removing Recipients<\/div>\n<ol>\n<li>To edit the recipients of a letter click &#8220;Edit settings&#8221;<\/li>\n<\/ol>\n<p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14630\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Edit-settings.png\" alt=\"\" width=\"343\" height=\"216\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Edit-settings.png 476w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Edit-settings-300x189.png 300w\" sizes=\"auto, (max-width: 343px) 100vw, 343px\" \/><\/p>\n<ol>\n<li>To add recipients, click &#8220;Add recipient&#8221;, and select the type of recipient<\/li>\n<\/ol>\n<p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14631\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Add-Recipient.png\" alt=\"\" width=\"674\" height=\"519\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Add-Recipient.png 869w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Add-Recipient-300x231.png 300w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Add-Recipient-768x591.png 768w\" sizes=\"auto, (max-width: 674px) 100vw, 674px\" \/><\/p>\n<p style=\"padding-left: 40px;\">Recipients are grouped as follows:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>GP &#8211; Other<\/strong>: GPs other than the patient&#8217;s own GP<\/li>\n<li><strong>Optometrist<\/strong>: All opticians<\/li>\n<li><strong>Specialist Doctor<\/strong>: All hospital doctors (any specialty)<div class=\"infoSection\"><i class=\"fa fa-info-circle\" style=\font-size:3rem\"><\/i>  This list is not automatically updated or maintained. If you require a Consultant adding to the list, please e-mail the details (Name, Specialty, Hospital site) to nuth.mediSIGHT@nhs.net<\/div><\/li>\n<li><strong>DESP<\/strong>: Diabetic Eye Screening Programme Providers<\/li>\n<li><span style=\"color: #999999;\">(Other practitioner: Not used)<\/span><\/li>\n<li><span style=\"color: #999999;\">(Other contact: Not used)<\/span><\/li>\n<li><strong>Other<\/strong>: Free entry form<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p style=\"padding-left: 40px;\">To add a recipient to the letter, choose the recipient type.\u00a0 For the first four types above, a search box will be displayed.<\/p>\n<p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14655\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Choose-recipient.png\" alt=\"\" width=\"772\" height=\"411\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Choose-recipient.png 1014w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Choose-recipient-300x160.png 300w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Choose-recipient-768x409.png 768w\" sizes=\"auto, (max-width: 772px) 100vw, 772px\" \/><\/p>\n<p style=\"padding-left: 40px;\">Once you have selected the recipient, tick the box for &#8220;e-Copy&#8221;.\u00a0 Make sure the &#8220;Local print&#8221; and &#8220;Batch print&#8221; tick boxes are empty.\u00a0 Local and Batch printing are not used at NUTH.<\/p>\n<p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14657\" style=\"border: 1px solid;\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Copying-to-recipient.png\" alt=\"\" width=\"842\" height=\"562\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Copying-to-recipient.png 1126w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Copying-to-recipient-300x200.png 300w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Copying-to-recipient-1024x684.png 1024w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Copying-to-recipient-768x513.png 768w\" sizes=\"auto, (max-width: 842px) 100vw, 842px\" \/><\/p>\n<p style=\"padding-left: 40px;\"><div class=\"warnSection\"><i class=\"fas fa-exclamation-circle\" style=\font-size:3rem\"><\/i>  You MUST ensure that the e-copy option is ticked for all recipients.\u00a0 Failure to do this will mean that the letter looks like it was copied to a recipient, but they will never receive a copy.<\/div><\/p>\n<p style=\"padding-left: 40px;\"><div class=\"warnSection\"><i class=\"fas fa-exclamation-circle\" style=\font-size:3rem\"><\/i>  Changing a letter recipient will result in mediSIGHT removing the tick against e-copy.\u00a0 You must re-tick this box before clicking &#8220;Done&#8221;<\/div><\/p>\n<p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-14666 alignnone\" style=\"border: 4px solid orange;\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Copys-error.png\" alt=\"\" width=\"636\" height=\"242\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Copys-error.png 636w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/07\/Letters-Copys-error-300x114.png 300w\" sizes=\"auto, (max-width: 636px) 100vw, 636px\" \/><\/p>\n<p style=\"padding-left: 40px;\">To remove a recipient, click the &#8220;Remove recipient&#8221; button for the relevant address.\u00a0 All letters must have a minimum of 1 recipient, and mediSIGHT will check that at least 1 copy of the letter is destined for Print\/Batch print\/e-copy (However it will not check the type of letter printing).<\/p>\n<p style=\"padding-left: 40px;\">Once you have checked and completed the content of your letter, click &#8220;e-sign and action all&#8221;.<\/p>\n<p>&nbsp;<\/p>\n<div class=\"infoSection\"><i class=\"fa fa-info-circle\" style=\font-size:3rem\"><\/i>  Letters can be edited until midnight on the day of signing.\u00a0 At this point they will be automatically processed for printing.\u00a0 Any errors noted in letters must be raised to Mr Cunningham or Mandy Partridge by 3pm on the working day following signing to stop the letter in Synertec Prism.\u00a0 Around 5pm the letter will be final and will have entered the mail system at the offsite printers.<\/div>\n<div class=\"infoSection\"><i class=\"fa fa-info-circle\" style=\font-size:3rem\"><\/i>  If you need to return to a letter later, do not click &#8220;e-sign and action all&#8221;.\u00a0 Click &#8220;Save all for later&#8221; and you will be able to return to the documents at a later point to edit them.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Process guide for creating a letter, cancelling a letter, and for editing recipients of a letter at NUTH.<\/p>\n","protected":false},"author":21,"featured_media":13354,"parent":13239,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"qrg.php","meta":{"inline_featured_image":false,"footnotes":""},"categories":[388],"tags":[],"class_list":["post-14622","page","type-page","status-publish","has-post-thumbnail","hentry","category-medisight"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/14622","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=14622"}],"version-history":[{"count":12,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/14622\/revisions"}],"predecessor-version":[{"id":17156,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/14622\/revisions\/17156"}],"up":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/13239"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/media\/13354"}],"wp:attachment":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14622"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=14622"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=14622"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}