{"id":14121,"date":"2025-06-09T13:53:45","date_gmt":"2025-06-09T13:53:45","guid":{"rendered":"https:\/\/training.nuth-itt.co.uk\/?page_id=14121"},"modified":"2026-02-11T11:31:10","modified_gmt":"2026-02-11T11:31:10","slug":"add-patient-without-adding-a-referral-2","status":"publish","type":"page","link":"https:\/\/training.nuth-itt.co.uk\/?page_id=14121","title":{"rendered":"Add Patient without Adding a Referral"},"content":{"rendered":"<p>&nbsp;<\/p>\r\n<div class=\"guideSection\" id=\"\">Information<\/div>\r\n<p>This guide shows how to add a patient to eRecord to obtain an MRN without adding any referral or encounter information.<\/p>\r\n<div class=\"warnSection\"><i class=\"fas fa-exclamation-circle\" style=\font-size:3rem\"><\/i>  Before registering a new patient you must ensure the patient is not already registered.<\/div>\r\n<div class=\"guideSection\" id=\"\">Instruction<\/div>\r\n<ol>\r\n<li>In PM Office, from the Conversation Tab, double click to select <strong>Add Person:<\/strong><\/li>\r\n<\/ol>\r\n<p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-14139\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/06\/PM-Office-Add-Person-2-1.png\" alt=\"\" width=\"232\" height=\"205\" \/><\/p>\r\n<ol start=\"2\">\r\n<li>Search for your patient.\u00a0 If you do not have an <strong>NHS number<\/strong>, enter your <strong>patient\u2019s initials and DOB<\/strong>; clicking <strong>Search<\/strong> to look for your patient.<\/li>\r\n<li>Once you are satisfied that this is a <em>new patient<\/em> you will be registering, choose <strong>Add Patient<\/strong> (the example below shows that a patient record has been returned, but upon checking other criteria this is not the required patient):<br \/><br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-14131\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/06\/Patient-Search-Add-Patient.png\" alt=\"\" width=\"533\" height=\"319\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/06\/Patient-Search-Add-Patient.png 533w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/06\/Patient-Search-Add-Patient-300x180.png 300w\" sizes=\"auto, (max-width: 533px) 100vw, 533px\" \/><\/li>\r\n<li>The Organisation field requires you to add the hospital where you are based.\u00a0 This example shows the RVI: Type the letter <strong>R<\/strong>, click the <strong>Magnifying Glass<\/strong> to display and select <strong>Royal Victoria Infirmary <\/strong><em>(F = Freeman etc):<\/em><br \/><br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-14132\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/06\/Work-Base-Facility-Name.png\" alt=\"\" width=\"348\" height=\"92\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/06\/Work-Base-Facility-Name.png 348w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/06\/Work-Base-Facility-Name-300x79.png 300w\" sizes=\"auto, (max-width: 348px) 100vw, 348px\" \/><br \/><br \/><\/li>\r\n<li>A warning will ask if you are certain this is a new patient you are registering. If you are uncertain that this is a new patient, select Yes. If you are certain this is a new patient that has not been seen at this Trust in the past, select No.<\/li>\r\n<\/ol>\r\n<div class=\"infoSection\"><i class=\"fa fa-info-circle\" style=\font-size:3rem\"><\/i>   The Add Person form will display.\u00a0 All yellow fields are <strong>Required fields<\/strong>.\u00a0 You must complete these fields to create an MRN for the patient. First time use: Right click on the form and select <strong>Highlight Required Fields<\/strong><\/div>\r\n<ol start=\"6\">\r\n<li>Complete the following fields:\r\n<ul>\r\n<li>NHS Number (if known)<\/li>\r\n<li>Surname<\/li>\r\n<li>Forename<\/li>\r\n<li>Birth Date Entry<\/li>\r\n<li>Date of Birth<\/li>\r\n<li>Gender<br \/><br \/><\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ol>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-14140\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/06\/Add-Person-Name-fields-1.png\" alt=\"\" width=\"732\" height=\"300\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/06\/Add-Person-Name-fields-1.png 874w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/06\/Add-Person-Name-fields-1-300x123.png 300w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/06\/Add-Person-Name-fields-1-768x315.png 768w\" sizes=\"auto, (max-width: 732px) 100vw, 732px\" \/><br \/><br \/><br \/>\u00a0 <div class=\"guideSection\" id=\"\">Add GP Details<\/div><\/p>\r\n<ol start=\"7\">\r\n<li>In the GP Details field, type the name of the GP you wish to find, click the magnifying glass to search.<\/li>\r\n<li>In the top part of the screen, select the correct GP, at the bottom of this screen select the correct GP Practice \u2013 click OK. This will complete both the GP and the GP practice fields:<br \/><br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-3399\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2022\/07\/GP-Details.png\" alt=\"\" width=\"574\" height=\"495\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2022\/07\/GP-Details.png 794w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2022\/07\/GP-Details-300x259.png 300w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2022\/07\/GP-Details-768x663.png 768w\" sizes=\"auto, (max-width: 574px) 100vw, 574px\" \/><br \/><br \/><\/li>\r\n<\/ol>\r\n<div class=\"guideSection\" id=\"\"> Telephone Number if Known<\/div>\r\n<div class=\"infoSection\"><i class=\"fa fa-info-circle\" style=\font-size:3rem\"><\/i>   Although this is NOT a mandatory field, a telephone number should be completed if known.\u00a0 If the patient has a mobile number but not a home number, you should add <strong>NK into the home number field<\/strong> and the <strong>mobile number<\/strong> into the <strong>Mobile Phone<\/strong> field. Do not add a series of digits or a mobile number into the Home Phone field<\/div>\r\n<ol start=\"9\">\r\n<li>Add a telephone number into the CORRECT field. If the patient phone number is not known, YOU MUST ENTER NK into the home phone field:<br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-14147\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/06\/Telephone-Numbers.png\" alt=\"\" width=\"602\" height=\"55\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/06\/Telephone-Numbers.png 602w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/06\/Telephone-Numbers-300x27.png 300w\" sizes=\"auto, (max-width: 602px) 100vw, 602px\" \/><br \/><br \/><\/li>\r\n<\/ol>\r\n<div class=\"guideSection\" id=\"\"> Home Address if Known (UK Residence)<\/div>\r\n<div class=\"infoSection\"><i class=\"fa fa-info-circle\" style=\font-size:3rem\"><\/i>  A patient can have a home address (their permanent residency) or a temporary address (where they are living for a fixed period and then returning to their home address).\u00a0 A temporary address should have an end date if known.\u00a0 A patient may have an overseas address, prison address or a protected address.\u00a0 Each of these processes are displayed in the Supporting Guide <strong>Add or Update Patient Demographics<\/strong><\/div>\r\n<ol start=\"10\">\r\n<li>To add a new UK Home Address, click the small arrow to the left of Home (0) in the Address Organiser, click the blue plus button to open the Address Viewer.\u00a0\u00a0For alternative addresses, please see the supporting guide <strong>Add or Update Patient Demographics:<\/strong><\/li>\r\n<\/ol>\r\n<p style=\"padding-left: 40px;\"><br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3079\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2022\/04\/PMOffice-Add-Home-Address-button.png\" alt=\"\" width=\"185\" height=\"57\" \/><br \/><br \/><\/p>\r\n<ol start=\"11\">\r\n<li>From the Residence drop-down menu select the UK Residence, click on the Address Search button:<br \/><br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-12271\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Address-Viewer-UK-Residence-1.png\" alt=\"\" width=\"327\" height=\"326\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Address-Viewer-UK-Residence-1.png 327w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Address-Viewer-UK-Residence-1-300x300.png 300w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Address-Viewer-UK-Residence-1-150x150.png 150w\" sizes=\"auto, (max-width: 327px) 100vw, 327px\" \/><br \/><br \/><\/li>\r\n<li>For UK Residences, enter the Postcode, the search will then occur automatically.<\/li>\r\n<li>Click the Select button until the address is complete:<br \/><br \/><\/li>\r\n<\/ol>\r\n<p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-14158\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/06\/Address-Search.png\" alt=\"\" width=\"518\" height=\"343\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/06\/Address-Search.png 518w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2025\/06\/Address-Search-300x199.png 300w\" sizes=\"auto, (max-width: 518px) 100vw, 518px\" \/><br \/><br \/><\/p>\r\n<ol start=\"14\">\r\n<li>Finally select the Accept button once the address is populated. Click the\u00a0<strong>OK\u00a0<\/strong>button to close the address search:<\/li>\r\n<\/ol>\r\n<p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-12322\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Accept-address.png\" alt=\"\" width=\"518\" height=\"343\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Accept-address.png 518w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Accept-address-300x199.png 300w\" sizes=\"auto, (max-width: 518px) 100vw, 518px\" \/><\/p>\r\n<ol start=\"15\">\r\n<li>Click <strong>OK<\/strong> to save the record and create an MRN for this patient.<\/li>\r\n<\/ol>\r\n<ol>\r\n<li style=\"list-style-type: none;\">\r\n<ol>\r\n<li style=\"list-style-type: none;\">\u00a0<\/li>\r\n<!-- \/wp:post-content -->\r\n\r\n<!-- wp:paragraph --><\/ol>\r\n<\/li>\r\n<\/ol>\r\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>&nbsp; This guide shows how to add a patient to eRecord to obtain an MRN without adding any referral or encounter information. \u00a0 In PM Office, from the Conversation Tab, double click to select Add Person: Search for your patient.\u00a0 If you do not have an NHS number, enter your patient\u2019s initials and DOB; clicking [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":1656,"parent":1481,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"detailed-guide.php","meta":{"inline_featured_image":false,"footnotes":""},"categories":[14,25],"tags":[],"class_list":["post-14121","page","type-page","status-publish","has-post-thumbnail","hentry","category-erecord","category-pmoffice"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/14121","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=14121"}],"version-history":[{"count":33,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/14121\/revisions"}],"predecessor-version":[{"id":20959,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/14121\/revisions\/20959"}],"up":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/1481"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/media\/1656"}],"wp:attachment":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14121"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=14121"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=14121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}