{"id":12694,"date":"2024-10-03T10:05:09","date_gmt":"2024-10-03T10:05:09","guid":{"rendered":"https:\/\/training.nuth-itt.co.uk\/?page_id=12694"},"modified":"2026-03-18T14:09:01","modified_gmt":"2026-03-18T14:09:01","slug":"update-demographics-add-not-known-gp","status":"publish","type":"page","link":"https:\/\/training.nuth-itt.co.uk\/?page_id=12694","title":{"rendered":"Update Demographics – Add Not Known GP"},"content":{"rendered":"

How to add an Unknown GP to a Patient’s Record<\/h2>\n
Information<\/div>\n

When registering patients where you do not know the GP details, or the patient is not registered with a GP Practice, NotKnown can be used. Note Scottish GPs can now be searched for by name in the way that you would add any other GP.<\/p>\n

These instructions also work with SchApptBook<\/strong> \u2013 when you are checking a patient in<\/strong> for their appointment<\/p>\n

<\/i> If you require the patient to be admitted at the same time as their record is created, you will need to proceed with a\u00a0CM Emergency Inpatient Admission<\/strong> on\u00a0CapMan<\/strong>. The guide for this can be found here, in the “GP Details” section: Emergency Inpatient Admission – IT Training Support<\/a> <\/div>\n
Instructions<\/div>\n
    \n
  1. From the Conversation tab, in\u00a0PM Office<\/strong>, select\u00a0Person Correction Manager:<\/strong><\/li>\n<\/ol>\n

    \"\"<\/p>\n

      \n
    1. Search for your patient:<\/li>\n<\/ol>\n

      a.\u00a0 \u00a0Using their MRN or NHS Number<\/strong> (If you don\u2019t have a number, use the patient initials and DOB)<\/p>\n

      b.\u00a0 \u00a0Click the Search<\/strong> button<\/p>\n

      c.\u00a0 \u00a0Select the correct<\/strong> patient<\/p>\n

      d.\u00a0 Click\u00a0OK:\u00a0<\/strong><\/p>\n

      \"\"<\/p>\n

       <\/p>\n

        \n
      1. In the Organization window, enter the first letter of the hospital site where the patient will be seen (eg. r for RVI) and click OK:<\/strong><\/li>\n<\/ol>\n

        \"\"<\/p>\n

          \n
        1. Update demographics such as name, telephone number or an incorrect date of birth by over-typing the existing information.<\/li>\n<\/ol>\n

           <\/p>\n

          Update GP Details<\/span><\/strong><\/p>\n

            \n
          1. Delete the patient GP if one exists and enter NotKnown<\/strong>,\u00a0 click the magnifying glass to search.\u00a0<\/span><\/li>\n<\/ol>\n

            \"\"<\/p>\n

              \n
            1. Select the correct reason<\/strong> for NotKnown.<\/li>\n
            2. Click OK<\/strong>.<\/li>\n<\/ol>\n

              \"\"<\/p>\n

                \n
              1. Add a GP Begin Effective Date<\/strong> (T for today or type a date).<\/li>\n
              2. Click OK\u00a0<\/strong>to update and close the patient record.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

                How to add an Unknown GP to a Patient’s Record When registering patients where you do not know the GP details, or the patient is not registered with a GP Practice, NotKnown can be used. Note Scottish GPs can now be searched for by name in the way that you would add any other GP. […]<\/p>\n","protected":false},"author":8,"featured_media":1656,"parent":12226,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"detailed-guide.php","meta":{"inline_featured_image":false,"footnotes":""},"categories":[14,25],"tags":[],"class_list":["post-12694","page","type-page","status-publish","has-post-thumbnail","hentry","category-erecord","category-pmoffice"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/12694","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12694"}],"version-history":[{"count":5,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/12694\/revisions"}],"predecessor-version":[{"id":22022,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/12694\/revisions\/22022"}],"up":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/12226"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/media\/1656"}],"wp:attachment":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12694"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=12694"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=12694"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}