{"id":12659,"date":"2024-10-02T11:39:33","date_gmt":"2024-10-02T11:39:33","guid":{"rendered":"https:\/\/training.nuth-itt.co.uk\/?page_id=12659"},"modified":"2026-03-18T13:32:55","modified_gmt":"2026-03-18T13:32:55","slug":"patient-demographics-add-prisoner-information","status":"publish","type":"page","link":"https:\/\/training.nuth-itt.co.uk\/?page_id=12659","title":{"rendered":"Patient Demographics – Add Prisoner Information"},"content":{"rendered":"

How to add a prisoner’s demographic information in PM Office<\/h2>\n
Scenario<\/div>\n

This guide shows how to update a prisoner’s demographic information to reflect their incarceration.<\/p>\n

Information<\/div>\n

These instructions also work with SchApptBook<\/strong> \u2013 when you are checking a patient in<\/strong> for their appointment<\/p>\n

<\/i> The current procedure for prison patients is to update the patient demographics \u2013 removing the patient address, replacing it with the prison address.\u00a0 All contact telephone numbers must be removed to avoid the DNA reminder service contacting this telephone number.\u00a0 The patient GP must be replaced with that of the prison GP<\/div>\n

 <\/p>\n

    \n
  1. From the Conversation tab, in\u00a0PM Office<\/strong>, select\u00a0Person Correction Manager<\/strong><\/li>\n<\/ol>\n

    \"\"<\/p>\n

      \n
    1. Search for your patient:<\/li>\n<\/ol>\n

      a.\u00a0 \u00a0Using their MRN or NHS Number<\/strong> (If you don\u2019t have a number, use the patient initials and DOB)<\/p>\n

      b.\u00a0 \u00a0Click the Search<\/strong> button<\/p>\n

      c.\u00a0 \u00a0Select the correct<\/strong> patient<\/p>\n

      d.\u00a0 Click\u00a0OK<\/strong>:<\/p>\n

      \"\"<\/p>\n

       <\/p>\n

        \n
      1. In the Organization window, enter the first letter of the hospital site where the patient will be seen (eg. r for RVI) and click OK<\/strong>:<\/li>\n<\/ol>\n

        \"\"<\/p>\n

          \n
        1. Update demographics such as name, telephone number or an incorrect date of birth by over-typing the existing information<\/li>\n<\/ol>\n

          To Add Prison address<\/div><\/span><\/p>\n
            \n
          1. Select the New<\/strong> icon in the Address Organizer<\/strong> field:<\/li>\n<\/ol>\n

            \"\"<\/p>\n

              \n
            1. Select UK Residence<\/strong> click Address Search<\/strong>:<\/li>\n<\/ol>\n

              \"\"<\/p>\n

                \n
              1. Type the Prison<\/b>\u00a0Postcode and press the Select <\/b>button:<\/li>\n<\/ol>\n

                \"\"<\/p>\n

                  \n
                1. Once the QAS Application window is complete with the prison address, press Accept<\/strong> \u2013 click OK<\/strong> to close the search screen and save the patient record:<\/li>\n<\/ol>\n

                  \"\"<\/p>\n

                  Remove Telephone Numbers<\/strong><\/span><\/b><\/p>\n

                    \n
                  1. All contact telephone numbers must be deleted and add NK<\/strong> (must be capital letters) into the Home Phone Number<\/strong> field<\/li>\n<\/ol>\n

                    \"\"<\/p>\n

                    Update GP Details<\/div><\/span><\/p>\n
                    <\/i> The patient GP must be updated to reflect the Prison GP – DO NOT USE “NOTKNOWN Prison Doctor”<\/div>\n
                      \n
                    1. Delete the patient GP and type HMP<\/strong> into the GP Details field \u2013 click the magnifying glass to search:<\/li>\n<\/ol>\n

                      \"\"<\/p>\n

                        \n
                      1. Select the correct Prison<\/strong><\/li>\n
                      2. Select<\/strong> the Organisation<\/li>\n
                      3. Click OK<\/strong><\/li>\n
                      4. Complete the\u00a0GP Begin Effective Date<\/strong>:<\/li>\n<\/ol>\n

                        \"\"<\/p>\n

                          \n
                        1. Check all of the above have been changed, click\u00a0OK\u00a0<\/strong>to update the patient record:<\/li>\n<\/ol>\n

                          \"\"<\/p>\n

                           <\/p>\n","protected":false},"excerpt":{"rendered":"

                          How to add a prisoner’s demographic information in PM Office This guide shows how to update a prisoner’s demographic information to reflect their incarceration. These instructions also work with SchApptBook \u2013 when you are checking a patient in for their appointment   From the Conversation tab, in\u00a0PM Office, select\u00a0Person Correction Manager Search for your patient: […]<\/p>\n","protected":false},"author":8,"featured_media":1656,"parent":12120,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"detailed-guide.php","meta":{"inline_featured_image":false,"footnotes":""},"categories":[14,25],"tags":[],"class_list":["post-12659","page","type-page","status-publish","has-post-thumbnail","hentry","category-erecord","category-pmoffice"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/12659","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12659"}],"version-history":[{"count":10,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/12659\/revisions"}],"predecessor-version":[{"id":22018,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/12659\/revisions\/22018"}],"up":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/12120"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/media\/1656"}],"wp:attachment":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12659"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=12659"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=12659"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}