{"id":12606,"date":"2024-10-01T10:26:15","date_gmt":"2024-10-01T10:26:15","guid":{"rendered":"https:\/\/training.nuth-itt.co.uk\/?page_id=12606"},"modified":"2026-03-20T15:06:13","modified_gmt":"2026-03-20T15:06:13","slug":"patient-demographics-add-temporary-address","status":"publish","type":"page","link":"https:\/\/training.nuth-itt.co.uk\/?page_id=12606","title":{"rendered":"Patient Demographics – Add Temporary Address"},"content":{"rendered":"
Information<\/div>\n

These instructions also work with SchApptBook<\/strong> \u2013 when you are checking a patient in<\/strong> for their appointment.<\/p>\n

This guide shows how to add a temporary address to a patient’s record in PM Office.<\/p>\n

<\/i> These details should only be changed when you are absolutely certain that you have located the correct patient.<\/div>\n
Instructions<\/div>\n
    \n
  1. From the Conversation tab, in\u00a0PM Office<\/strong>, select\u00a0Person Correction Manager<\/strong>:<\/li>\n<\/ol>\n

    \"\"<\/p>\n

      \n
    1. Search for your patient:<\/li>\n<\/ol>\n

      a.\u00a0 \u00a0Using their MRN or NHS Number<\/strong> (If you don\u2019t have a number, use the patient initials and DOB)<\/p>\n

      b.\u00a0 \u00a0Click the Search<\/strong> button<\/p>\n

      c.\u00a0 \u00a0Select the correct<\/strong> patient<\/p>\n

      d.\u00a0 Click\u00a0OK:<\/strong><\/p>\n

      \"\"<\/p>\n

       <\/p>\n

        \n
      1. In the Organization window, enter the first letter of the hospital site where the patient will be seen (eg. r for RVI) and click OK:<\/strong><\/li>\n<\/ol>\n

        \"\"<\/p>\n

          \n
        1. Update demographics such as name, telephone number or an incorrect date of birth by over-typing the existing information.<\/li>\n<\/ol>\n

          To add a Temporary Address<\/strong><\/span><\/p>\n

            \n
          1. Select the Temporary<\/strong> item in the Address Organizer<\/strong> field, followed by +Add Additional Temporary:<\/strong><\/li>\n<\/ol>\n

            \"\"<\/p>\n

              \n
            1. Select Residence (eg UK Residence) <\/strong>from the dropdown Address Type list, click Address Search:<\/strong><\/li>\n<\/ol>\n

              \"\"<\/p>\n

                \n
              1. Type the patients temporary Postcode and press the Select<\/strong> button:<\/li>\n<\/ol>\n

                \"\"<\/p>\n

                  \n
                1. A list of addresses will display with a range of house numbers (check the street name).\u00a0Highlight the relevant house range then press Select<\/strong> to open up a list of house numbers, Select<\/strong> the correct address.<\/li>\n
                2. Press Accept<\/strong> \u2013 DO NOT CLICK OK AT THIS POINT:<\/strong><\/span><\/li>\n<\/ol>\n

                  \"\"<\/p>\n

                    \n
                  1. Scroll to the Begin Effective and End Effective Date fields. Temporary addresses should have an end date added so that correspondence will revert to their permanent address.<\/span><\/li>\n
                  2. Click OK:<\/strong><\/li>\n<\/ol>\n

                    \"\"<\/p>\n

                      \n
                    1. Click OK\u00a0<\/b>to save the changes to the patient record.<\/li>\n
                    2. The Temporary address displays under the Home Address until it reaches it’s End Effective Date, following which it can be located under “Previous<\/strong>“:<\/li>\n<\/ol>\n

                      \"\"<\/p>\n","protected":false},"excerpt":{"rendered":"

                      These instructions also work with SchApptBook \u2013 when you are checking a patient in for their appointment. This guide shows how to add a temporary address to a patient’s record in PM Office. From the Conversation tab, in\u00a0PM Office, select\u00a0Person Correction Manager: Search for your patient: a.\u00a0 \u00a0Using their MRN or NHS Number (If you […]<\/p>\n","protected":false},"author":8,"featured_media":1656,"parent":11595,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"detailed-guide.php","meta":{"inline_featured_image":false,"footnotes":""},"categories":[14,25],"tags":[],"class_list":["post-12606","page","type-page","status-publish","has-post-thumbnail","hentry","category-erecord","category-pmoffice"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/12606","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12606"}],"version-history":[{"count":10,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/12606\/revisions"}],"predecessor-version":[{"id":22149,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/12606\/revisions\/22149"}],"up":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/11595"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/media\/1656"}],"wp:attachment":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12606"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=12606"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=12606"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}