{"id":12251,"date":"2024-08-29T10:57:16","date_gmt":"2024-08-29T10:57:16","guid":{"rendered":"https:\/\/training.nuth-itt.co.uk\/?page_id=12251"},"modified":"2024-10-03T08:24:01","modified_gmt":"2024-10-03T08:24:01","slug":"patient-demographics-update-patient-uk-home-address","status":"publish","type":"page","link":"https:\/\/training.nuth-itt.co.uk\/?page_id=12251","title":{"rendered":"Patient Demographics &#8211; Update Patient UK Home Address"},"content":{"rendered":"<p>&nbsp;<\/p>\n<div class=\"guideSection\" id=\"\"><em>Information<\/em><\/div>\n<p>These instructions also work with <strong>SchApptBook<\/strong> \u2013 when you are <strong>checking a patient in<\/strong> for their appointment<\/p>\n<div class=\"warnSection\"><i class=\"fas fa-exclamation-circle\" style=\font-size:3rem\"><\/i>  These details should only be changed when you are absolutely certain that you have located the correct patient.\u00a0 For example, be mindful of making an error by wrongly correcting a date of birth where father and son have the same name!<\/div>\n<ol>\n<li>From the Conversation tab, in\u00a0<strong>PM Office<\/strong>, select\u00a0<strong>Person Correction Manager<\/strong><\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-12262\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Person-Correction-Mgr.png\" alt=\"\" width=\"514\" height=\"277\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Person-Correction-Mgr.png 514w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Person-Correction-Mgr-300x162.png 300w\" sizes=\"auto, (max-width: 514px) 100vw, 514px\" \/><\/p>\n<ol start=\"2\">\n<li>Search for your patient:<\/li>\n<\/ol>\n<p style=\"padding-left: 40px;\">a.\u00a0 \u00a0Using their <strong>MRN or NHS Number<\/strong> (If you don\u2019t have a number, use the patient initials and DOB)<\/p>\n<p style=\"padding-left: 40px;\">b.\u00a0 \u00a0Click the <strong>Search<\/strong> button<\/p>\n<p style=\"padding-left: 40px;\">c.\u00a0 \u00a0Select the <strong>correct<\/strong> patient<\/p>\n<p style=\"padding-left: 40px;\">d.\u00a0 Click\u00a0<strong>OK\u00a0<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-12604\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/09\/Search-for-Patient.png\" alt=\"\" width=\"854\" height=\"481\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/09\/Search-for-Patient.png 1138w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/09\/Search-for-Patient-300x169.png 300w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/09\/Search-for-Patient-1024x577.png 1024w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/09\/Search-for-Patient-768x433.png 768w\" sizes=\"auto, (max-width: 854px) 100vw, 854px\" \/><\/p>\n<p>&nbsp;<\/p>\n<ol start=\"3\">\n<li>In the Organization window, enter the first letter of the hospital site where the patient will be seen (eg. r for RVI) and click <strong>OK<\/strong><\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-12268\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Organization-Window.png\" alt=\"\" width=\"275\" height=\"264\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Organization-Window.png 366w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Organization-Window-300x289.png 300w\" sizes=\"auto, (max-width: 275px) 100vw, 275px\" \/><\/p>\n<ol start=\"4\">\n<li>Update demographics such as name, telephone number or an incorrect date of birth by over-typing the existing information<\/li>\n<\/ol>\n<p><span style=\"color: #333399;\"><strong>To update the patient\u2019s home address<\/strong><\/span><\/p>\n<ol start=\"5\">\n<li>Select the <strong>New<\/strong> icon in the <strong>Address Organizer<\/strong> field<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-12614\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/10\/Address-Viewer-New.png\" alt=\"\" width=\"1176\" height=\"149\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/10\/Address-Viewer-New.png 1176w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/10\/Address-Viewer-New-300x38.png 300w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/10\/Address-Viewer-New-1024x130.png 1024w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/10\/Address-Viewer-New-768x97.png 768w\" sizes=\"auto, (max-width: 1176px) 100vw, 1176px\" \/><\/p>\n<ol start=\"6\">\n<li>Select <strong>UK Residence<\/strong> from the Residence field dropdown list, click <strong>Address Search<\/strong><\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-12271\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Address-Viewer-UK-Residence-1.png\" alt=\"\" width=\"270\" height=\"269\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Address-Viewer-UK-Residence-1.png 327w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Address-Viewer-UK-Residence-1-300x300.png 300w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Address-Viewer-UK-Residence-1-150x150.png 150w\" sizes=\"auto, (max-width: 270px) 100vw, 270px\" \/><\/p>\n<ol start=\"7\">\n<li>Type the patients new Postcode and press the\u00a0<strong>Select<\/strong> button<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-12321\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Postcode-1.png\" alt=\"\" width=\"518\" height=\"343\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Postcode-1.png 518w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Postcode-1-300x199.png 300w\" sizes=\"auto, (max-width: 518px) 100vw, 518px\" \/><\/p>\n<ol start=\"8\">\n<li>A list of addresses will display with a range of house numbers (check the street name). Highlight the relevant house range then press <strong>Select<\/strong> to open up a list of house numbers, again <strong>Select<\/strong> the correct address<\/li>\n<li>Once the QAS Search window is complete with the patients address, press <strong>Accept<\/strong> \u2013 click <strong>OK <\/strong>to close the search screen<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-12322\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Accept-address.png\" alt=\"\" width=\"518\" height=\"343\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Accept-address.png 518w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Accept-address-300x199.png 300w\" sizes=\"auto, (max-width: 518px) 100vw, 518px\" \/><\/p>\n<ol start=\"10\">\n<li>Click\u00a0<strong>OK\u00a0<\/strong>to accept the modification to the patient record<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-12324\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Accept-address-changes.png\" alt=\"\" width=\"513\" height=\"233\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Accept-address-changes.png 513w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Accept-address-changes-300x136.png 300w\" sizes=\"auto, (max-width: 513px) 100vw, 513px\" \/><\/p>\n<ol start=\"11\">\n<li><b>Click OK <\/b>to save the changes to the patient record<\/li>\n<li>Previous address history can be viewed by pressing <strong>Previous<\/strong><\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-12331\" src=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Address-history.png\" alt=\"\" width=\"502\" height=\"146\" srcset=\"https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Address-history.png 502w, https:\/\/training.nuth-itt.co.uk\/wp-content\/uploads\/2024\/08\/Address-history-300x87.png 300w\" sizes=\"auto, (max-width: 502px) 100vw, 502px\" \/><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; These instructions also work with SchApptBook \u2013 when you are checking a patient in for their appointment From the Conversation tab, in\u00a0PM Office, select\u00a0Person Correction Manager Search for your patient: a.\u00a0 \u00a0Using their MRN or NHS Number (If you don\u2019t have a number, use the patient initials and DOB) b.\u00a0 \u00a0Click the Search button [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":1656,"parent":11545,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"detailed-guide.php","meta":{"inline_featured_image":false,"footnotes":""},"categories":[14,25],"tags":[],"class_list":["post-12251","page","type-page","status-publish","has-post-thumbnail","hentry","category-erecord","category-pmoffice"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/12251","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12251"}],"version-history":[{"count":20,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/12251\/revisions"}],"predecessor-version":[{"id":12615,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/12251\/revisions\/12615"}],"up":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/11545"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=\/wp\/v2\/media\/1656"}],"wp:attachment":[{"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12251"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=12251"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/training.nuth-itt.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=12251"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}